Our policy lasts 30 days. If 30 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Products currently in transit do not qualify for refund until delivered and shipped back to us.
*Medical and personal care items are not returnable due to hygiene concerns.
Product results are not guaranteed and may vary per user ***
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Returns will not be approved if shipped without our RMA number.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund minus our shipping cost$(13.99) will be processed, and a credit will automatically be applied to your credit card or original method of payment on the same day.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Sale items that are returned will be refunded for the same amount as the sale price. Given that a receipt is provided.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
Gifts can't be returned.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.